Terms & Conditions
Terms & Conditions
Measurements provided for the fine art paper prints indicate the size of the image area only, without the white border around it. Therefore expect the actual size of the print sheet be larger. The amount of white space varies for each print, but it is big enough to contain year of signing, number of edition and artist's signature. All works on canvas have excessive printed area around the image, that is meant for gallery wrap style of canvas stretching. Canvas prints are signed and numbered on the back.
All prices quoted on our website are in US Dollars and valid at the time of publication. We welcome all major credit cards, such as Visa, Mastercard and American Express. To process payments we use Stripe, a quick and secure way to accept credit card and debit card payments online.
The tax rate of 7.5% is charged to all art prints and their shipping within the state of California. For orders in the city of Los Angeles the tax rate is 9.0%. Sales tax is excluded if the order placed from a state outside of California or internationally.
Please carefully review all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number. Cancellations will not be accepted. When you have completed your order, you will receive a confirmation e-mail with details of your purchase. Please allow 1-2 business days for order processing and verification. We are a small operation and even though VLADIMIRDUBKO.COM is updated regularly, some mishaps with the stock quantities can occur. If the product you have ordered is out of stock we will contact you within 48 hours to inform you and refund your payment.
Majority of prints are made to order and can take up to 3 weeks for delivery. All domestic shipments fulfilled by USPS Priority Mail at a flat-rate of $12. For all in-stock products please allow us 3 business days to prepare your order and issue a tracking number. Once you receive a tracking number, you should expect your package within 3-4 business days. We do not ship to P.O. Boxes. All international packages are sent via USPS Priority Mail International. Currently we are shipping only to a limited number of countries at a flat rate of $25. Estimated delivery time ranges from 6–12 days depending on a country. All international packages are trackable.
Return Policy & Exchanges
We are happy to exchange your item with an identical replacement or fully refund your returned item provided that it is in salable condition. Please advise us within 7 days of the receipt of your purchase if you wish to exchange or return. All extra postage costs incurred in an exchange or a return are payable by you.
Please email email@example.com with any questions regarding your order. We will try our best to get in touch within 48 hours.